Privacy Policy

SRM Home Appliances

Effective Date: 24 May 2026

1. Introduction

This Privacy Policy describes how SRM Home Appliances (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make purchases from https://srmhomeappliances.com.

2. Information We Collect

We may collect the following information:

Name, phone number, email address
Billing and shipping address
Payment-related information (processed securely via payment gateway)
Order history and purchase details
IP address, browser type, and device information

3. Payment Information

We do NOT store your full card details, UPI PIN, or banking passwords. All payments are processed securely through third-party payment gateways such as Razorpay, Paytm, Stripe, or other authorized providers.

These payment gateways may collect and process your payment data according to their own privacy policies. We recommend reviewing their policies before making a payment.

4. How We Use Your Information

Your information is used for:

Processing and fulfilling orders
Payment verification and fraud prevention
Customer support and communication
Improving website experience and services
Legal and regulatory compliance

5. Cookies and Tracking

We may use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.

6. Data Sharing

We do not sell your personal data. However, we may share necessary information with:

Payment gateway providers for transaction processing
Courier and logistics partners for order delivery
Legal authorities if required by law

7. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no online system is 100% secure.

8. Third-Party Services

Our website uses third-party services such as payment gateways and shipping providers. These services operate under their own privacy policies.

9. Your Rights

You may request:

Access to your personal data
Correction or update of your data
Deletion of your data (subject to legal requirements)

10. Data Retention

We retain your data only as long as necessary for order processing, legal compliance, and business purposes.

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

Website: https://srmhomeappliances.com
Email: info@srmhomeappliances.com
Phone: +91-9040043929